Gingerbread Sweater

1. How long will it take for my order to arrive and what is the shipping cost?

Total delivery time = processing time + shipping time

(excluding customs delays, weekends, holidays and any unforeseen circumstances)

1) Processing time: 3-8 business days

2) Shipping time: 10 business days

* Shipping time is estimated and starts counting from the shipping date, not the purchase date. It may take longer than expected due to an invalid address, customs clearance, or other reasons.


2. How can I track my order?

Once your order has been shipped, we will send you an email with the corresponding tracking number. You can copy the tracking number and look it up at the link below. Please allow 1-2 business days for the tracking information to become available.

Click on the tracking link >> https://www.ctt.pt/feapl_2/app/open/objectSearch/objectSearch.jspx?request_locale=pt


3. Will I have to pay taxes?

Each country has its own customs rules and policies. Contact your local customs office for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.


4. What if the order doesn't arrive?

If you do not receive your order 60 days after shipment, please contact us at benjamim516@proton.me. We will send a new order or issue a full refund.